Privacy Policy

PRIVACY POLICY

SECTION 1 – WHAT INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect the following types of personal information:

  • Personal details: Name, email address, phone number, and billing/shipping addresses.
  • Payment information: Credit card details and other payment-related information (processed securely through third-party payment providers).
  • Order information: Purchase history and order details.
  • Technical data: IP address, browser type, time zone, and other device-related details collected through cookies and tracking technologies.

We do not store or have access to your full payment details, as all transactions are processed securely by Stripe or other third-party payment providers.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders, including shipping and customer support.
  • Communicate with you regarding updates, promotions, or important service-related messages.
  • Improve our website, products, and overall shopping experience.
  • Detect and prevent fraudulent transactions and security threats.
  • Comply with legal and regulatory obligations.

We will never sell your personal information to third parties.

SECTION 3 – CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, you consent to us collecting and using it for that specific purpose.

If we ask for your personal information for a secondary reason (e.g., marketing), we will either ask you directly for your expressed consent or provide you with an option to decline.

You may withdraw your consent at any time by contacting us at contact@aerouitcases.com.

SECTION 4 – DISCLOSURE OF INFORMATION

We may share your personal information if:

  • It is required by law.
  • It is necessary to protect our legal rights.
  • It is needed to fulfill a service request (such as processing payments or shipping orders).

We only share your information with trusted third parties, such as payment processors (Stripe) and shipping providers, to ensure smooth order processing.

SECTION 5 – THIRD-PARTY SERVICES

Certain third-party services used by AERO (such as payment gateways and analytics providers) have their own privacy policies. We recommend reviewing their policies to understand how they handle your personal data.

Some of these third parties operate in jurisdictions with different privacy laws than yours, which may affect how your information is processed.

SECTION 6 – SECURITY

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

SECTION 7 – COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your shopping experience and analyze website performance. You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain website features.

Types of cookies we use:

  • Essential cookies – Required for basic site functionality.
  • Performance cookies – Help us understand how visitors use our site.
  • Marketing cookies – Used to deliver personalized ads and promotions.

For more details, see our Cookie Policy.

SECTION 8 – YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your personal data.
  • Request that we delete your personal information.
  • Object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at contact@aerosuitcases.com.

SECTION 9 – DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

When you place an order with AERO, we retain your order details for record-keeping purposes unless you request their deletion.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you via email or a notice on our website.

SECTION 11 – CONTACT INFORMATION

If you have any questions about this Privacy Policy, wish to access your personal data, or want to make a request regarding your information, please contact us at:

Email: contact@aerosuitcases.com